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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Michelle White

Michelle White

October 23, 2024

5  out of  5
rating by Michelle White
"Jessie made the change of insurance companies stress free"
We responded:
"Michelle, thank you for your wonderful review! I'm happy Jessie could make your transition to our insurance company smooth and stress-free. We appreciate your trust in our team and are always here to help with any future needs. - Romaro Miller - State Farm Insurance Agent, Olive Branch, MS"
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Delilah Dodson

October 18, 2024

5  out of  5
rating by Delilah Dodson
"Customer friendly great service"
We responded:
"Thank you, Delilah! I'm happy you found our service customer-friendly and great. We always strive to provide the best experience for our customers. If you ever need anything else, we're here to help. - Romaro Miller - State Farm Insurance Agent, Olive Branch, MS"
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Vickey Smith

October 15, 2024

5  out of  5
rating by Vickey Smith
"Very professional. Always informative and very nice attitude."
We responded:
"Thank you for the five-stars, Vickey! We appreciate the opportunity to help you with your insurance needs."
Profile photo of Danielle Cheeseman

Danielle Cheeseman

October 9, 2024

5  out of  5
rating by Danielle Cheeseman
"Had a great experience with Jessie. She was very efficient, communicated well & met all of my needs. I highly recommend this agent and his staff."
We responded:
"Thank you for the wonderful review, Danielle! Jessie is a fantastic asset to our team and we’re happy to hear she was able to help you with your insurance needs."
Profile photo of Sarah Williams

Sarah Williams

October 3, 2024

5  out of  5
rating by Sarah Williams
"Ms. Brittney was very professional and gave me a great quote on my insurance. Great job and I'm looking forward to staying with State Farm."
We responded:
"Sarah, thank you for your kind words! I'm glad to hear that Brittney provided you with a professional experience and a great quote. We're happy to have you with State Farm and look forward to continuing to serve your insurance needs. If you have any questions or need further assistance, feel free to reach out anytime. - Romaro Miller - State Farm Insurance Agent, Olive Branch, MS"
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Shondra Baker

October 2, 2024

5  out of  5
rating by Shondra Baker
"Brittney Fountain was very helpful on today. She answered all my questions, in a timely manner. Thanks Brittney!"
We responded:
"Thank you, Shondra, for sharing your experience! I'm happy Brittney was able to assist you efficiently and answer all your questions. We appreciate your feedback and look forward to helping you with any future needs. - Romaro Miller - State Farm Insurance Agent, Olive Branch, MS"
Profile photo of Shauna Kimble

Shauna Kimble

October 2, 2024

5  out of  5
rating by Shauna Kimble
"I was very pleased with Jessie. She was very helpful and quick to take care of my Insurance needs. I recommend her and she made sure I understood each option. Very personal and I appreciate her. I am very pleased with my rates."
We responded:
"Shauna, thank you for your wonderful review! I'm glad Jessie could assist you so effectively and ensure you understood all your options. It's great to know you're satisfied with your rates and the personal touch Jessie provided. If you have any further questions or need assistance in the future, our office is here to help! - Romaro Miller - State Farm Insurance Agent, Olive Branch, MS"
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Ramiro Salamanca

September 30, 2024

4  out of  5
rating by Ramiro Salamanca
"Getting life insurance with Jessie at State Farm was a great experience. The process was fast and easy, and she was incredibly friendly and helpful every step of the way. Highly recommend!""
We responded:
"Thank you, Ramiro, for sharing your experience with us! I'm glad to hear that Jessie made the process of getting life insurance fast and easy for you. We appreciate your recommendation and are grateful for your kind words about her friendliness and helpfulness. If you have any further questions or need assistance in the future, our office is here to help! - Romaro Miller - State Farm Insurance Agent, Olive Branch, MS"
Profile photo of Brittany Mueller

Brittany Mueller

September 30, 2024

5  out of  5
rating by Brittany Mueller
"Jessie was very professional and kind."
We responded:
"Thank you, Brittany! I'm happy to hear that Jessie provided you with professional and kind service. We appreciate your feedback and look forward to assisting you with any future needs. - Romaro Miller - State Farm Insurance Agent, Olive Branch, MS"
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Dee Dee Erfurdt

September 20, 2024

5  out of  5
rating by Dee Dee Erfurdt
"Best rates and friendly staff!!!"
We responded:
"Dee Dee, thank you for your wonderful review! I'm happy you found our rates competitive and our staff friendly. We appreciate your support and look forward to assisting you with any future needs. - Romaro Miller - State Farm Insurance Agent, Olive Branch, MS"
Profile photo of Ken Ehrett

Ken Ehrett

September 20, 2024

5  out of  5
rating by Ken Ehrett
"Best customer service ever. A pleasure talking to Brittney."
We responded:
"Ken, thank you for your wonderful review! I'm glad you had such a positive experience with Brittney. We appreciate your kind words and look forward to assisting you with any future needs. - Romaro Miller - State Farm Insurance Agent, Olive Branch, MS"
Profile photo of Lynn Shubin

Lynn Shubin

September 10, 2024

5  out of  5
rating by Lynn Shubin
"I mistakenly thought that we were being overcharged monthly on one of our policies, based on our annual premium. I called about it and Brittany was more than wonderful, patiently trying to help me reconcile our bill. I finally figured it out with the problem being on our end, not State Farm’s. Brittany is to be commended for handling the situation calmly and professionally."
We responded:
"Lynn, thank you for your kind words and for sharing your experience. I'm happy Brittany was able to assist you with patience and professionalism. We appreciate your understanding and are always here to help with any future questions or needs. - Romaro Miller - State Farm Insurance Agent, Olive Branch, MS"
Profile photo of Jessica Josi

Jessica Josi

September 10, 2024

5  out of  5
rating by Jessica Josi
"Brittney was so helpful with updating my account and ensuring we received the best deal. I have been a long time customer for State Farm and Brittney is an excellent example for phenomenal customer service. Thank you!"
We responded:
"Jessica, thank you for your kind words! I'm glad Brittney could assist you with updating your account and ensuring you received the best deal. We appreciate your long-term loyalty and are grateful for your positive feedback. If you need any further assistance, feel free to reach out. - Romaro Miller - State Farm Insurance Agent, Olive Branch, MS"
Profile photo of Mary Rodgers

Mary Rodgers

August 6, 2024

5  out of  5
rating by Mary Rodgers
"Brittany was very helpful and professional all while taking care of the issues that I had"
We responded:
"Hey Mary, thanks a lot for the awesome review! I'm glad Brittany could help you out and handle your issues professionally. If you need anything else, we're here for you! - Romaro Miller - State Farm Insurance Agent, Olive Branch, MS"
Profile photo of Joseph Brown

Joseph Brown

August 5, 2024

5  out of  5
rating by Joseph Brown
"Having an expert to assist me as soon as I enter is simply Outstanding, TY Brittany"
We responded:
"Hey Joseph! Thanks a ton for the awesome review! We're so happy Brittany could assist you right away. If you need anything else, we're here for you! - Romaro Miller - State Farm Insurance Agent, Olive Branch, MS"
Profile photo of Trashaunduria Richmond

Trashaunduria Richmond

July 18, 2024

5  out of  5
rating by Trashaunduria Richmond
"Brittany is the sweetest. She was very pleasant and explained things in an easy to understand manner."
We responded:
"Trashaunduria, thanks a bunch for the awesome review! I'm so glad Brittany could help you out and make everything easy to understand. She's a real gem on our team! If you need anything else, we're here for you. Romaro Miller - State Farm Insurance Agent, Olive Branch, MS"
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Xxx

July 18, 2024

5  out of  5
rating by Xxx
"I recently had the pleasure of experiencing exceptional customer service with Brittney. From the moment she reached out, she was attentive, knowledgeable, and went above and beyond to assist me and answer questions. She patiently listened to my concerns, provided a detailed explanation. I was impressed by her professionalism, friendliness, and dedication to ensuring my satisfaction. I highly recommend Brittney for their outstanding customer service."
We responded:
"Thank you so much for your wonderful review! We're ecstatic to hear about your exceptional experience with Brittney! Her attentiveness, knowledge, and dedication are truly commendable, and we're grateful to have her on our team. Your recommendation means a lot to us! If you need any further assistance, please don't hesitate to reach out. - Romaro Miller - State Farm Insurance Agent, Olive Branch, MS"
Profile photo of Andrea Williams

Andrea Williams

July 11, 2024

5  out of  5
rating by Andrea Williams
"Brittany is always so sweet and helpful. Her voice never changes no matter my level of frustration. She remains calm and I always walk away from the interaction with confidence that the problem has been effectively resolved. Even when the problem was generated by my own actions. She is a sweetheart and I appreciate her level of professionalism!"
We responded:
"Thank you, Andrea, for your wonderful feedback about Brittany! We are glad to hear that she was able to assist you. We are here for you whenever you need us! - Romaro Miller - State Farm Insurance Agent, Olive Branch, MS"
Profile photo of Tricia Woodard

Tricia Woodard

July 10, 2024

5  out of  5
rating by Tricia Woodard
"Brittany was very pleasant and very helpful. Was able to answer my questions."
We responded:
"Thank you for sharing your experience, Tricia! I'm glad Brittany was able to assist you with your questions and provide excellent service. We're here for you whenever you need us! - Romaro Miller - State Farm Insurance Agent, Olive Branch, MS"
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Melody Corbitt

July 9, 2024

5  out of  5
rating by Melody Corbitt
"Brittany was very Knowledgeable and Patient! She has assisted me with insuring several of my vehicles."
We responded:
"Thank you, Melody, for your positive feedback! I'm glad Brittany was knowledgeable and patient while assisting you with insuring your vehicles. We appreciate your trust in our office and look forward to helping you with any future insurance needs. Romaro Miller - State Farm Insurance Agent, Olive Branch, MS"
Profile photo of Jennifer Mills

Jennifer Mills

July 2, 2024

5  out of  5
rating by Jennifer Mills
"Thank you, Brittany, for helping me get our insurance bill updated with the new/old car and back to one “lump” payment!!"
We responded:
"We are so happy to hear about your positive experience with our team, Jennifer! Thank you for your shoutout to Brittany's helpful customer service in arranging a lump payment for your auto insurance bill! Feel free to reach out anytime if you require any further assistance with your insurance needs! - Romaro Miller - State Farm Insurance Agent"
Profile photo of Cheyenne Childress

Cheyenne Childress

June 21, 2024

5  out of  5
rating by Cheyenne Childress
"Brittney took very good care of me. I was having trouble with my claim and she made sure everything was expedited quickly."
We responded:
"Cheyenne, I'm thrilled to hear that Brittney provided you with excellent care and expedited your claim quickly! We're pleased to have been able to assist you efficiently. Thank you for sharing your positive experience with us! If you need any further assistance, feel free to reach out. Romaro Miller - State Farm Insurance Agent, Olive Branch, MS"
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albert groves

June 18, 2024

5  out of  5
rating by albert groves
"I had a chance to speak with Ms. Brittney concerning my insurance. She was so polite and very professional. Thank You Ms. Brittney for your professionalism……."
We responded:
"Albert, I'm pleased to hear that Brittney provided you with professional and polite service for your insurance needs! Your satisfaction is our priority, and we're grateful for your positive feedback. Please don't hesitate to reach out for any future assistance. - Romaro Miller - State Farm Insurance Agent, Olive Branch, MS"
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Faye Milligan

June 14, 2024

5  out of  5
rating by Faye Milligan
"I called in and spoke with Brittney on 6/7/24 in regards to non-receipt of insurance card. Unfortunately, the old address had not been changed , although I had provided it twice before. Brittney attentatively listened to my needs, got the address changed and quoted an estimate of the insurance since the state location was different. Brittney’s kindness and positive attitude was above and beyond."
We responded:
"Faye, I'm pleased to hear about your positive experience with Brittney! I'm grateful for her attentive service in updating your address and providing a new insurance estimate. We're elated to have team members like Brittney who go above and beyond for our customers. Thank you for sharing your feedback! - Romaro Miller - State Farm Insurance Agent, Olive Branch, MS"
Profile photo of CHRYSTALS48CAR

CHRYSTALS48CAR

June 13, 2024

5  out of  5
rating by CHRYSTALS48CAR
"Brittany is always polite and helpful if I call or she calls me. It is always a friendly conversation. She is knowledgeable on anything I ask and always goes above and beyond in assisting. We have several vehicles on 2 separate policies and she breaks it down for me when I have questions. I have recommended not only State Farm but have told friends to ask for Britany specifically because she is always willing to help with a friendly attitude."
We responded:
"Brittany, it is great to hear about your positive experiences with our Brittany! She truly does go above and beyond to ensure satisfaction, and we are lucky to have her! We thank you for sharing your positive feedback, and if there is anything additional that you need, please feel free to contact our office. Thank you! - Romaro Miller - State Farm Insurance Agent, Olive Branch, MS"