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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Trashaunduria Richmond

July 18, 2024

5  out of  5 rating by Trashaunduria Richmond
"Brittany is the sweetest. She was very pleasant and explained things in an easy to understand manner."
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July 18, 2024

5  out of  5 rating by Xxx
"I recently had the pleasure of experiencing exceptional customer service with Brittney. From the moment she reached out, she was attentive, knowledgeable, and went above and beyond to assist me and answer questions. She patiently listened to my concerns, provided a detailed explanation. I was impressed by her professionalism, friendliness, and dedication to ensuring my satisfaction. I highly recommend Brittney for their outstanding customer service."
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Andrea Williams

July 11, 2024

5  out of  5 rating by Andrea Williams
"Brittany is always so sweet and helpful. Her voice never changes no matter my level of frustration. She remains calm and I always walk away from the interaction with confidence that the problem has been effectively resolved. Even when the problem was generated by my own actions. She is a sweetheart and I appreciate her level of professionalism!"
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Tricia Woodard

July 10, 2024

5  out of  5 rating by Tricia Woodard
"Brittany was very pleasant and very helpful. Was able to answer my questions."
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Melody Corbitt

July 9, 2024

5  out of  5 rating by Melody Corbitt
"Brittany was very Knowledgeable and Patient! She has assisted me with insuring several of my vehicles."
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Jennifer Mills

July 2, 2024

5  out of  5 rating by Jennifer Mills
"Thank you, Brittany, for helping me get our insurance bill updated with the new/old car and back to one “lump” payment!!"
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Cheyenne Childress

June 21, 2024

5  out of  5 rating by Cheyenne Childress
"Brittney took very good care of me. I was having trouble with my claim and she made sure everything was expedited quickly."
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albert groves

June 18, 2024

5  out of  5 rating by albert groves
"I had a chance to speak with Ms. Brittney concerning my insurance. She was so polite and very professional. Thank You Ms. Brittney for your professionalism……."
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Faye Milligan

June 14, 2024

5  out of  5 rating by Faye Milligan
"I called in and spoke with Brittney on 6/7/24 in regards to non-receipt of insurance card. Unfortunately, the old address had not been changed , although I had provided it twice before. Brittney attentatively listened to my needs, got the address changed and quoted an estimate of the insurance since the state location was different. Brittney’s kindness and positive attitude was above and beyond."
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June 13, 2024

5  out of  5 rating by CHRYSTALS48CAR
"Brittany is always polite and helpful if I call or she calls me. It is always a friendly conversation. She is knowledgeable on anything I ask and always goes above and beyond in assisting. We have several vehicles on 2 separate policies and she breaks it down for me when I have questions. I have recommended not only State Farm but have told friends to ask for Britany specifically because she is always willing to help with a friendly attitude."
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Sophy Som

June 11, 2024

5  out of  5 rating by Sophy Som
"Brittany was very professional and courteous. She helped me with my car insurance swiftly and informatively. She even offered some other products that the insurance provided. I really appreciated her help."
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Leora Washington

June 11, 2024

5  out of  5 rating by Leora Washington
"Jessie was very professional, informative and friendly. We need more representatives like her In the workforce."
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Jessica Walton

June 7, 2024

5  out of  5 rating by Jessica Walton
"Great service! Jesse was very helpful 💙"
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Laura Polk

June 6, 2024

5  out of  5 rating by Laura Polk
"Brittney is always knowledgeable and super helpful! Please reach out for all of your insurance needs!"
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Jacqueline Brown

June 6, 2024

5  out of  5 rating by Jacqueline Brown
"Excellent service!! Brittany has been top notch with helping me with my insurance needs. She is thoughtful and very knowledgable. She provides quality and quick service. I really appreciate you and State Farm."
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Brooklyn Denise

May 31, 2024

5  out of  5 rating by Brooklyn Denise
"I spoke with Brittany, she was nice, professional and very knowledgeable about the products."
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May 31, 2024

5  out of  5 rating by JC G
"Brittany is awesome!!!"
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Sammy Stanford

May 14, 2024

5  out of  5 rating by Sammy Stanford
"Very nice to talk to about policies. Very business like."
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Jacquelyn Hickman hill

May 3, 2024

5  out of  5 rating by Jacquelyn Hickman hill
"Love this company they look out for their customers make me feel like they're my cousins"
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S Williams

May 1, 2024

5  out of  5 rating by S Williams
"Brittany is amazing!! I spoke with her last week about some life insurance. I was tied up at the moment and couldn't really talk. I asked if she could call me back on the 30th. She did just that, she walked me through the process and answered all my questions. Brittany will definitely be my go to person when calling Romaro Miller State Farm"
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Succorra Murray

April 10, 2024

5  out of  5 rating by Succorra Murray
"Thank you Elizabeth! Excellent customer service"
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G Rish

April 3, 2024

5  out of  5 rating by G Rish
"I would like to thank Brittany at State Farm always taking care of me doing a great job!!! Also when call in Elizabeth is very courteous always willing to assist. Thanks Gale😊"
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Judy Black

March 29, 2024

5  out of  5 rating by Judy Black
"Mrs. Brittney, has always show nothing but professionalized attributes. She's very attentive, reliable, and courteous. One to be rewarded for an outstanding job performance."
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Raymond King

March 13, 2024

5  out of  5 rating by Raymond King
"Elizabeth was awesome!"
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Joni McCaig

March 12, 2024

1  out of  5 rating by Joni McCaig
"Rude, Non helpful, talking over me on the phone. Tried to get an explanation on why my insurance was going up 40+ dollars a month. Never could get a to the point explanation from anyone. Guess they don't want the business. Google is making me put at least one star on here, but I would def give a negative stars if it would let me."